Whats Are eSIMs?

Businesses are always looking for new ways to digitalise and simplify their operations. One possible method is transitioning to eSIM technology. eSIMs (or embedded SIMs) are digital SIM cards which are ‘embedded’ into devices using integrated circuits. This means, unlike traditional SIMs, they don’t need to be inserted into a port.  

Today, eSIMs are frequently compatible with multiple devices – from smartphones to tablets and other connected gadgets. If you think your business could benefit from eSIMs, read on to discover how they work, the key features and benefits for businesses today.  

How do eSIMs work?

The user experience

Adopting eSIM technology is incredibly simple. Instead of swapping out a physical SIM card to switch mobile networks, you can simply download an eSIM profile. This can be done through an app or by scanning a QR code.

Once you've chosen your eSIM plan, the network information is installed directly onto your phone so you can use it right away. You can even have both a physical SIM and an eSIM with the ability to easily switch between networks by adjusting the settings on your phone.

Technical background

eSIMs are preprogrammed to include all the information needed to connect to a mobile network. This includes the International Mobile Subscriber Identity (IMSI) and authentication keys used to identify the subscriber to the network.  

The process of remote programming is called ‘Over-The-Air provisioning’ (OTA provisioning) where a mobile carrier sends the necessary data to the eSIM to configure the device. This data is downloaded securely via the internet and then stored within the memory.  

All eSIM technology is based on Global System for Mobile Communications Association (GSMA) standards. These define how eSIMs should be implemented and managed, allowing carriers around the world to support eSIM-enabled devices and ensure the technology works across multiple products.

Are eSIMs secure?

Like most digital technology, eSIMs are designed with strong security measures and are protected much like traditional SIM cards. All data exchanged between the eSIM and carrier, during provision, is encrypted to prevent unauthorised access.

What are the key features of eSIMs?

Like traditional sims, eSIMs give users a way to make calls, send texts, download apps, access the internet and more. However, there are certain features which are unique to eSIMs:

• Digitally embedded: An eSIM is built into the device, so there’s no physical SIM card to install or swap.

• Durability: As there’s no physical SIM, eSIMs are not susceptible to damage from dust, water or mechanical issues.

• Multiple profiles: A compatible device has multiple eSIMs, meaning you can have more than one mobile plan or number on a single device.  

• Remote activation: eSIM profiles or network plans can be downloaded and activated remotely. You can switch between mobile network operators or plans without needing a new SIM card. Most commonly, users need to scan a QR code or use a mobile app.

Elevate your eSIM solution

For businesses that need more from their mobile solution, PiPcall offer an eSIM Data and Business Calls plan. This includes advanced features that make it easy for your team to stay productive and responsive from wherever they are.

Call Transfer: Effortlessly transfer calls between devices or team members.

Voicemail to Email: Automatically deliver voicemail messages to users’ inboxes.

Call Recording: Capture important calls for compliance, training or future reference.

Ring Groups: Route calls to the right team to ensure timely responses.

Interactive Voice Response (IVR): Use automated prompts to direct callers to the correct department.

Call Divert: Avoid missed calls by redirecting them to the appropriate person.

Call Analytics: Access valuable insights into call trends and performance.

Ultimate flexibility

With PipCall, you can choose the data package to suit your business. Choose from options ranging between 50GB and unlimited to keep your company communications online, any time. You can also tailor data plans to suit individuals and optimise data usage to avoid unnecessary costs.

As your business expands, PiPcall scales with you. Effortlessly add or remove users, modify data plans and manage multiple devices – all through a single, flexible eSIM solution.

What are the top 5 benefits of eSIMs for businesses?

Organisations are often looking for more efficient ways to communicate. They typically face challenges such as complex device management, rising costs and time-consuming processes. Business eSIMs are an ideal solution, allowing organisations to effortlessly streamline their devices, cut costs and reduce lengthy, manual processes.

Top 5 benefits:

1. Simpler device management

With an eSIM, you can remotely manage network subscriptions with ease. There’s no need to swap out physical sim cards or supply employees with separate work or travel devices.

2. Instant connectivity

There’s no need to wait for a SIM to arrive and once you’re online, employees can stay connected across various networks for consistent communication, even when travelling internationally.  

3. Cost savings

Without the need for a physical SIM, you can save money on logistics, shipping and replacement costs. With PiPCall, you can also gain savings on international data plans.

4. Enhanced security

eSIMs are protected by secure encryption and it’s much harder to remove or tamper with them.

5. Greater network choice

Devices with eSIMs can connect to multiple networks and be switched remotely, optimising the best network choice, wherever your employees are.

Procuring an eSIM for your business

With PiPcall, you can start procuring eSIMs for your team right away. Our portal makes it easy to order and manage eSIMs, offering immediate mobile connectivity without the hassle of physical sim cards. All you have to do is create an account, via our online portal, to kickstart the process and enjoy the flexibility of this innovative technology.

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