If you are unable to install our eSIM usinga QR code, you can manually install it following the steps in our guide:

https://www.pipcall.com/blog/how-to-install-and-set-up-an-esim

‍

In order to use an eSIM your device needsto be network unlocked. You should contact your carrier and ask them to unlockyour device.

‍

This is a relatively common error thatmight occur during installation of your eSIM. In most cases simply resettingyour network settings will resolve this.

With these steps you can do it easily byyourself.

Put your iPhone in airplane mode.

Leave it for about five to ten seconds,then turn off airplane mode.

Restart your iPhone.

Once your device reboots, go tocellular settings and reset your mobile network settings.

Depending on the iPhone you have, thelocation of your network settings may appear in the following ways:

“General” > “Reset” > “Reset NetworkSettings”

“General” > “Transfer or Reset iPhone”> “Reset” > “Reset Network Settings”

When you complete these steps you shouldhave your network correctly configured.

‍

PiPcall Limited provides data servicesthrough a network of trusted roaming partners. While we strive to providecontinuous service, outages may occur. In case of a service disruption, we willwork to restore connectivity as quickly as possible. Our system is designedwith robust fallback mechanisms to minimize downtime.

‍

If any fraudulent, unlawful, orunauthorized use of the eSIM is detected, PiPcall Limited reserves the right tosuspend or terminate the service. Please contact customer support immediately if you believe your eSIM has been compromised.

‍