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How to Implement a Shared Business Phone Number

This page will tell you everything you need to know about how to connect two phones to one number or multiple phone lines to one number.

SHARED NUMBER

What is a shared business phone number?

A shared business phone number allows multiple employees to make and receive calls using a single, unified business number.

THE MOBILE+ SOLUTION

The Mobile+ Shared Number Solution by PiPcall

Usually only available via an internet connected VoIP call via a VoIP Service or business phone system through desk phones or softphones. Mobile+ offers this feature on mobile phones over the GSM mobile voice network ensuring the best call quality combined with advanced features normally only found in a VoIP phone system. This is perfect for a team member or team members that work alot in the field and who use their personal mobile phones for business calls.

Use cases for a shared business phone number
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Field Workforce

Mobile+ allows field workers to stay connected using personal devices while maintaining a professional business presence.

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Customer Support Teams

Centralised numbers ensure that customer support calls are never missed, enhancing customer satisfaction.

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Sales Teams

Consistent caller IDs help in building trust and recognition with clients and prospects.

PiPcall is one of the UK’s foremost cloud UC service providers and we've been providing business communications for over 20 years.

Following a four-year investment programme we have developed our unique Mobile+ product because we felt critical business calling features should not come at the expense of call quality and resilience. That is why every call with Mobile+ is a native GSM call over the standard, reliable voice network – but with all of the bells and whistles of a full UC system.
PROBLEMS SOLVED

The problems solved with a shared business number

  • Maintaining a professional appearance with different employee phone numbers
  • Customers not answering calls from unrecognized numbers.
  • Customers confused by multiple contact numbers.
  • Employees using personal numbers for business.
  • Communication disruptions during staff changes.
  • Frustrated customers trying to reach support.
  • Maintaining compliance with centralized call records.

ONE NUMBER FOR MULTIPLE PHONES

Try the Mobile+ Solution for One Number Multiple Phones

Give your team the ability to have one number for multiple phones.

For businesses who prefer mobile phones as their primary form of communication this can cause problems including: losing professional identity and clients when staff leave because customers only know their personal numbers, or contacts are stored on personal mobiles, can disrupt your business continuity.

Mobile+ ensures all outgoing calls display the company number, keeping client interactions tied to the business, not individual employees. This secures your customer base and maintains communication continuity.

We've got the solution. Keep Your Clients with Mobile+ - No More Lost Contacts!

Business Calls on Personal Mobiles Without Mobile+ Shared Business Number Outbound Caller ID Feature
Business Calls on Personal Mobiles With Mobile+ Shared Business Number Outbound Caller ID Feature
HOW

How to Get One Phone Number Multiple Devices with the Mobile+ App?

Are your customers finding it confusing to call you with multiple contact numbers for your business? Simplify Customer Contact with Mobile+.

It is better to have a customer call one number and ring multiple phones as multiple phone lines with one number solves serious problems.

Mobile+ is one of the only mobile apps that solves how to use one phone number on multiple devices like mobile phones.

With Mobile+, your customers need to remember just one business number, which improves communication and reduces hassle with customers.

Customers calling Personal Mobiles Without Mobile+ Shared Business Number Feature
Customers calling Personal Mobiles With Mobile+ Shared Business Number Feature.
Can one number be used on two phones?

The answer to the question “Can you have one number on two phones?” is yes and the problems it solves are many.

One of the key problems a shared number for business solves is a lack of a central contact number can lead to missed support calls and customer frustration.

Mobile+ provides a central number for your customers to call, which can be answered by any of your support team. This ensures no missed support calls and improves the overall customer experience.

VoIP App Phone Number Shared Between Group

The best VoIP app to share a phone number is Mobile+ from PiPcall. This app and VoiP system is developed and built in the UK and it works best if you need a VoIP app shared number that is shared by mobile phone users. Whether they are BYOD or business mobile phone users.

Choosing Mobile+ is the best choice of a VoIP app to share phone number and the best use of a VoIP phone number for business or a VoIP business phone number and better than buying VoIP business phone numbers. The app allows you to share the business VoIP phone number between many mobiles and solves the issue of security and privacy when employees are using their personal mobile phones for work calls.

Unlike Mobile+ by PiPcall, suppliers of VoiP numbers for business often don’t supply mobile numbers, especially ones that can be shared by multiple users. This brings about the issues because sharing personal phone numbers compromises employee privacy and security, leading to potential issues.

There is a solution

Mobile+ allows employees to use their personal phones without revealing their personal numbers, maintaining privacy and security. This facilitates seamless communication without compromising personal information.

Are you concerned about employees using their personal numbers for business calls? We have the answer. Secure Your Team's Privacy with Mobile+ - No More Personal Number Sharing!

A shared business number is one of a broad range of features comprising the UK’s most advanced business mobile service. Contact us today to learn more.

How to Get a Shared Virtual Number in the UK

Mobile+ by PiPcall is an app that acts as a dedicated business line on your mobile phone. One of the advantages of using the app is the ability to have a shared virtual phone number uk amongst multiple users.

With Mobile+, your customers only need to remember one business number, streamlining contact management and ensuring clear, consistent communication.

Are your customers finding it confusing to manage multiple contact numbers for your business? Simplify Customer Contact with Mobile+

Is this a challenge your business is facing? Contact us today and we can set up a free trial for you and your colleagues.

See All Features

Mobile+ has a broad range of features comprising the UK’s most advanced business mobile service.

HOW

How to Connect Two Phones to One Number with Mobile+?

With the Mobile+ app you can connect two phones to one number. Each person who wants to share the number downloads the Mobile+ app onto their phone. The shared business number is applied to each app.

Outbound calls

When each user makes a call, the outbound caller ID displayed on the recipient's phone will be the chosen number.

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Incoming calls

Incoming calls to the number can be set up so that every user sharing that number will be called, just like a traditional ring group.

BENEFITS

The Benefits of a Shared Business Number

Having a shared number that all mobile phone users in a business can use offers several significant benefits.

First, it ensures a consistent professional image. Customers always see the same business number, regardless of which employee is calling, enhancing brand recognition and trust.

Second, it simplifies contact management. Clients only need to remember one number to reach the business, streamlining communication and reducing confusion. This is especially useful for support and sales teams, as it ensures no missed opportunities due to unrecognized numbers.

Third, it improves customer retention and business continuity. When employees leave, customer interactions remain tied to the business number, preventing the loss of important contacts and maintaining seamless communication.

Additionally, it offers enhanced security and privacy. Employees can use their personal phones for business without sharing personal numbers, protecting their privacy and ensuring compliance with data protection regulations.

Lastly, shared numbers provide better call management and tracking. Centralized call logs and analytics allow businesses to monitor performance, ensure compliance, and optimize their communication strategies. This makes managing and scaling business communications more efficient and effective.

How to Implement a Shared Business Phone Number with Mobile+ from PiPcall

Step 1: Download the Mobile+ App Install the Mobile+ app on all employee mobile devices

Step 2: Configure the Shared Number Assign the chosen business number to the app, ensuring it's active on all devices.

Step 3: Train Employees Instruct employees on how to use the shared number for both incoming and outgoing calls.

Step 4: Make and Receive Calls Employees can use their own mobile phones to make and receive calls using the shared business number via the Mobile+ app. This ensures seamless communication and flexibility.

HELP

Freqently Asked Questions

Can't find what you're looking for We're here to help.

Can I Have One Number on Two Phones with PiPcall Mobile+?
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Can I use one phone number on multiple devices?
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How does Mobile+ ensure compliance?
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Can I have one number on two phones? Or can I have one phone number on two phones?
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Can I use one number in two phones? Or can I use one number on two phones?
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Overall, a shared business number improves professionalism, simplifies customer interactions, and enhances operational efficiency, making it a valuable asset for any business.

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