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Freqently Asked Questions

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The same eSIM cannot be installed on manydevices.

Your eSIM can be installed on only onedevice, and reinstallation depends on the carrier and plan.

eSIM Basics

We sell a range of eSIMs from variouscarriers. Reinstallation instructions are dependent on your, device, carrier,and type of eSIM.

Many of our travel data allowreinstallation onto the same device but there is a maximum limit on how manytimes this can take place.

eSIM Basics

An eSIM can be conveniently installed onyour device using a QR code. Simple scan the code and accept the prompt toinstall. In some cases, a manually installation might be needed. View ourhelpful guide for detailed instructions on how to install:

https://www.pipcall.com/blog/how-to-install-and-set-up-an-esim

eSIM Basics

Once you have purchased an eSIM data plan, you cannot modify it. However, if you need additional data, you can quickly purchase more data plans through the PiPcall Limited portal, providing you with seamless access to more data when required.

eSIM Worldwide Travel

If any fraudulent, unlawful, or unauthorised use of the eSIM is detected, PiPcall Limited reserves the right to suspend or terminate the service. Please contact customer support immediately if you believe your eSIM has been compromised.

eSIM Troubleshooting

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