How to install and set up an eSIM

In this article, you will learn how to install the PiPcall eSIM on your device. This is necessary so that your eSIM activates and that you can use it. The instructions may vary depending on your Device.

How do I install a PiPcall eSIM on my iOS device?

Method 1: QR code

After purchasing a PiPcall eSIM and end user will recieve a QR code.

    1. Scan this QR code using your camera app and when the Activate New eSIM notification appears, tap it.

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    2. If you're using an iPhone with iOS 17.4 or later and you receive a QR code from your network provider in an          email, or from the network provider webpage, touch and hold , it should recognise it as a QR code and         display an option to open it, then tap Add eSIM.

    3. Tap Continue at the bottom of the screen

      4. Tap Add

If you're asked to enter a confirmation code to activate your eSIM, enter the number that your network provider supplied.

Method 2: Link

For some network providers we may send you a link instead of a QR code to download your eSIM.

1. On your iPhone with iOS 17.4 or later, tap the link to set up your eSIM.
2. When the Activate New eSIM notification appears, tap Allow.
3. Tap Continue at the bottom of the screen.
4. Tap Add

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Method 3: Manual

After purchasing a PiPcall eSIM, as well as the QR code we will also send you values to manually install the eSIM.

    1. Go to Settings.

    2. Tap Mobile Service

    3. Tap Add eSIM

    4. Tap use QR Code

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    5. Tap Enter Details Manually at the bottom of your iPhone screen.

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    6. Enter the SM-DP+ address & Activation Code we provided

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    7. Click Next

    8. Confirm to install your eSIM

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How do I install a PiPcall eSIM on my Android device?

These instructions are largely similar for phones that follow the "stock" Android UI, although there will be some slight differences in working or layout.

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Method 1. QR Code

1. Open the Settings app on your Samsung phone.

2. Tap Connections.

3. Scroll down and select SIM manager.

4. Tap the Add eSIM button.

5. Select  Scan QR code

6. Follow the on-screen steps to complete the setup process.

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Method 2. Manual

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1. Open the Settings app on your Pixel phone.

2. Tap Network & internet.

3. Tap SIMs.

4. Select + Add SIM.

5. Tap the Set up an eSIM  button

6. Then click "Need help?" and "Enter it manually" under "Having trouble scanning your QR code?".

7. Input the SM+DP+ and Activation code we sent you and tap continue.

8. Tap "Download".

9. When eSIM is installed, go to "Settings" > "Network & Internet" > "Sims".‍

10. Turn On the toggle button to activate eSIM.

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For travel data plans, set up your eSIM and turn it on when you land. Select Mobile Data and Roaming on this new eSIM. The plan will activate when you've arrive in the destination country.

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